We recognize the importance of your privacy and respect and protect it. Through this Policy, we will explain in detail how we collect, use and protect your personal information on the website, as well as your relevant rights and other matters. We strongly recommend that you carefully read and fully understand all contents of this Policy when browsing our website, and make appropriate choices on your own.
If you do not agree with the contents of this Policy, we will be unable to process your personal information. If you continue to browse or provide your personal information, you will be deemed to have fully and completely read and understood all contents of this Policy, and we will process and protect your personal information in accordance with the rules on collection, use, storage and other matters set out in this Policy.
If you would like more detailed information, please refer to the following index:
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Scope of This Policy
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What Personal Information We Collect and How We Collect It
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Purposes and Legal Basis for Processing Personal Information
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How We Use Cookies
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How We Protect Your Personal Information
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Protection of Children's Personal Information
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How This Policy Is Updated
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How to Contact Us
1. Scope of This Policy
The use of the Lachesis website (including its subpages for information introduction, hereinafter referred to as the "Website") is governed by this Privacy Policy (hereinafter referred to as "this Policy"). We do not have control over third-party websites or applications outside this Website, and therefore this Policy does not apply to third-party websites or applications that may be linked from our Website. If a subdomain or product of this Website has its own separate privacy policy and that policy conflicts with this Policy, the separate privacy policy shall prevail. Nothing in this Policy applies to the extent it conflicts with applicable data protection laws.
2. What Personal Information We Collect and How We Collect It
In accordance with applicable law, we may collect personal information directly from you in order to respond to your inquiries. As used in this Policy, this term includes sensitive personal information where applicable. In accordance with applicable law, we may collect personal information such as name, email address, telephone number, and the specific content of your inquiry with your consent.
We may also collect other information that cannot be used to identify a specific individual (i.e., information that is not personal information). The purpose of collecting such information is to improve the services we provide to you. We will aggregate such information to help provide more useful information to customers and to understand which parts of our Website are of most interest to customers. For the purposes of this Policy, aggregated data is treated as non-personal information. If we combine non-personal information with personal information, such information will be treated as personal information during the period of combined use.
3. Purposes and Legal Basis for Processing Personal Information
In accordance with applicable law, this Website processes personal information with your consent in the following ways:
Direct marketing: When we receive your consent, we will process personal information voluntarily submitted to us in order to send you materials you have requested or provide materials related to our products and services. If you request product materials or if you purchase products and services, we may also use your personal information to provide materials about products and services that we believe may be of interest to you. If you wish to stop receiving such materials, please contact us.
Responding to inquiries and improving browsing experience: We may use your personal information to answer your inquiries or respond to your requests and send you the materials you need. In order to provide you with a smoother and easier browsing experience, after obtaining your explicit consent, we may use browsing data to analyze how visitors browse this Website.
To fulfill applicable legal obligations: We may permit access to any information provided to this Website pursuant to valid legal process. If necessary, we may permit access to such information in special emergencies where personal safety is threatened.
In accordance with applicable law, for the performance of a contract and for other purposes permitted by law with your consent.
4. How We Use Cookies
In order to provide you with a smoother and easier browsing experience, we sometimes place small data files called cookies on your computer, mobile communication terminal or device. Cookies are small data files that a website stores on your computer, mobile communication terminal or device when you visit it. They assign a unique ID to your device but do not contain any personal information such as your name or email address. They enable us to remember your actions and preferences over a period of time (such as login name, interface language, settings preferences, etc.). Therefore, whenever you return to a browsing page, you do not have to reset your preferences each time. Please understand that some of our services can only be implemented through the use of cookies. Cookies include persistent cookies and session cookies. The former are stored by the browser and remain valid until the expiration date set for them (unless the user actively deletes them), while the latter expire at the end of the session.
We use functional cookies on the Website to provide services, to set language preferences and for security protection, which are essential for the operation of the Website. We may also use non-functional cookies to provide other services or help us improve products and services, to link to social media websites, to control settings for audio and video playback, to count the number of visitors and page views, etc.
Your use of our Website means that you consent to the use of cookies as described above. Most browsers automatically accept cookies. You may change your browser settings as needed to disable all or some cookies.
5. How We Protect Your Personal Information
(1) Retention period
Generally, we will store your personal information only for the period necessary to achieve the purposes of the services or for the period required by laws, regulations or regulatory requirements. After the retention period expires, we will delete or anonymize your personal information.
(2) Technical safeguard measures
We classify and grade personal information according to its type and sensitivity, and adopt corresponding technical protection measures based on the classification and grading results, including but not limited to access control, de-identification, irreversible encrypted storage, isolated storage and other technical measures to ensure the security of your personal information.
(3) Organizational safeguard measures
We have established a joint data compliance working group, formulated relevant management systems and process specifications, conducted personal information protection impact assessments where required by law, strengthened employees' awareness of personal information protection, strictly controlled the scope of personnel who have access to personal information, and imposed penalties in accordance with regulations on personnel who violate obligations, among other measures.
(4) Security incident handling
We recommend that you pay full attention to the protection of personal information, and we will also make every effort to ensure the security of your personal information. If a personal information security incident unfortunately occurs, we will activate an emergency response plan to prevent the damage from expanding, and will proactively report the handling of the personal information security incident in accordance with relevant laws, regulations and regulatory requirements. We will also, in accordance with relevant laws and regulations, notify you by email, SMS, telephone or other means when necessary of the basic facts of the security incident and the remedial measures we have taken or will take. If it is difficult to notify you one by one, we will issue a warning by public notice or other means.
6. Protection of Children's Personal Information
We do not knowingly collect personal information from children for any purpose. If you believe that we possess personal information of a child without the consent of the child's parent/guardian, or if you are the parent or guardian of a user and wish to withdraw consent, please contact us and we will delete such information. If our Website is browsed with the consent of a parent or guardian, we will only collect, store, use, share or delete a child's personal information where permitted by laws and regulations, with the explicit consent of the parent or guardian, or where necessary to protect the child.
7. How This Policy Is Updated
We reserve the right to update or modify this Policy from time to time. If such modifications result in a material reduction of your rights under this Policy (i.e., a "material change"), we will send you a notice of the change through various channels, including but not limited to pop-up notices, website announcements, private message notifications, etc.
8. How to Contact Us
If you have any questions about this Policy, or if you have any complaints or comments regarding the processing of your personal information, you may contact us through the contact information on this Website.
We will handle your issue as soon as possible and respond within 15 working days after verifying your identity. If your request is too complex and requires a delayed response, we will inform you of the reason for the delay and the expected time. If you are not satisfied with our response, especially if our personal information processing has harmed your legitimate rights and interests, you may also file a complaint or report with the consumer protection, cyberspace administration, telecommunications, public security, market regulation and other regulatory authorities at our domicile, or file a lawsuit with a court of competent jurisdiction at our domicile.