Expert service team

Provide professional services

Pre-sale and After-sale Service

Pre-sales hotline: 400-111-5660

After-sales hotline: +86 ( 755 ) 26681770

Service hours: Monday to Friday (9:00-12:00 am, 13:00-18:00 pm)

  • Customized Design

    Based on the understanding of the real needs of customers, we start from reality, customize integrated smart ward solutions for clients, and truly implement them.

  • Efficient on-site installation service

    According to the implementation plan, our company sends professional technicists to survey the site in advance, and discusses the problems that may need to be solved in advance, saving the waiting time of on-site implementation.

  • Intelligent after-sales service

    Remote online diagnosis of phone support products and usage environments; software and hardware troubleshooting

  • Later technical training

    Organize regular customer service visits, trainings on product use and Q&A sessions.